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Member bill of rights
Valued Clients
As one of our valued members, LegalShield will strive to make your experience as pleasant as possible and ensure you receive all the benefits you are entitled to with your LegalShield membership.
Entitled Benefits
Time Sensitive Need/Response
Time Sensitive Need/Response
Time Sensitive Need/Response
- A lawyer will call you back within 4 business hours or the staff will offer a phone appointment when needed.
- If your law firm does not reach you on the 1st attempt, a 2nd and 3rd attempt will be made.
Consultation/Advice
Time Sensitive Need/Response
Time Sensitive Need/Response
- A lawyer will call you back within 4 business hours or the staff will offer a phone appointment when needed.
- If your law firm does not reach you on the 1st attempt, a 2nd and 3rd attempt will be made.
- If your law firm cannot reach you via phone within 2 attempts in no more than 2 business days, your law firm will use another method of communication to let you know they are trying to contact you.
Emergency Situation
Time Sensitive Need/Response
Document Review/Letters Prepared
- If your law firm does not reach you on the 1st attempt, a 2nd and 3rd attempt will be made.
- If your law firm cannot reach you via phone within 2 attempts in no more than 2 business days, your law firm will use another method of communication to let you know they are trying to contact you.
Document Review/Letters Prepared
Document Review/Letters Prepared
Document Review/Letters Prepared
- When you submit a document for review, your lawyer will review the document within three business days.
- If you need a letter prepared, it will be completed within three business days after all necessary documents to draft the letter are received.
Will Preparation
Document Review/Letters Prepared
Moving Traffic Violations
- Once all your information is provided to your law firm for your will questionnaire, an initial draft of your will will be prepared by your lawyer within five business days.
Moving Traffic Violations
Document Review/Letters Prepared
Moving Traffic Violations
- A lawyer will call you back within 4 business hours or the staff will offer a phone appointment when needed.
- If your law firm does not reach you on the 1st attempt, a 2nd and 3rd attempt will be made.
Referral To A Lawyer Outside Your Law Firm
Referral To A Lawyer Outside Your Law Firm
Referral To A Lawyer Outside Your Law Firm
If your law firm must make a referral to a lawyer outside your law firm, the assignment will be made within three business days for all general matters other than those needing immediate review and within eight business hours for matters needing immediate review.
Contact Your Legal Shield Rep Today!
Send us any questions
We love to answer any questions you have about becoming an associate or receiving any of our services. Let us know how we can help you today!
Legal Protection Services
P.O. Box 14364 Shawnee Mission, Kansas 66285
Phone : 1 (913) 963-2061 Email : rd@everestkc.net
Hours
Open today | 09:00 am – 05:00 pm |
Questions About Benefits
If you have a question about how your legal matter is covered under your contract, a benefits determination will be made by your law firm, and you will be contacted within 3 business days.
The urgency of a legal matter will be determined by the lawyer's professional discretion. This document does not create contractual rights. The LegalShield membership contract defines your membership benefits. This LegalShield Member Bill of Rights is intended to be a simple-to-read guide of service standards and is non-binding. For all items, some conditions and restrictions apply.
This website gives a general overview of legal plan coverage. The benefits and prices described are not available in all states and Canadian provinces. See specific details on terms, coverage, pricing, conditions and exclusions in the Personal Legal Plans section of this website. LegalShield provides access to legal services offered by a network of provider law firms to LegalShield members and their covered family members through membership based participation. Neither LegalShield nor its officers, employees or sales associates directly or indirectly provide legal services, representation or advice. Case studies are actual LegalShield member experiences. Names and identities have been changed for attorney-client privilege requirements. This information is for use by LegalShield, its affiliates and its independent associates. No guarantee or promise of increased income or business is implied. Individual results and success as an independent sales associate depends on individual effort and abilities. These experiences are specific to each independent associate’s efforts, abilities and motivation. For statistics on actual earnings please review the Income Disclosure Statement
IDShield is a product of Pre-Paid Legal Services, Inc. d/b/a LegalShield (“LegalShield”). LegalShield provides access to identity theft protection and restoration services. IDShield plans are available at individual or family rates. For complete terms, coverage and conditions, please see an identity theft plan.
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